I just purchased an Edge sculpture from Acorn Gallery , I've never experienced such a personalised purchase, from the moment I brought the sculpture (late at night) I was contacted to acknowledge the purchase, then further very personal and polite as well as professional emails followed keeping me updated on expected delivery to them then delivery details/date/times to me, they even accommodated a change of delivery address, item was delivered on time and date they said , very smooth and lovely purchase, also loved the little personal touches like a Christmas card .. I will be using again when I'm ready to purchase more , Thanks Acorn Gallery you are amazing 😃..Amy G , December 2024
Thanks so much for the delivery yesterday, I’m so pleased with the two items. Another quality service from you both, thanks so much. (Chris, Kent) December 2024
Hi Diane, First of all I would like to thank you for hand delivering the Otter Sculpture. That was beyond anything any other business would have done! I know he will be absolutely delighted on his birthday having admired the sculpture many times before. Please thank Paul for all the efforts to make it as well. I would definitely recommend your gallery to anyone looking for a unique gift. (Hazel, Bristol) November 2024
Hi Diane and John, We would like to say thank you so much for such an excellent service delivering Angus the bull, he's great. With best wishes Wendy and Peter. Axminster November 2024
Hi Daine, Very impressive delivery service - thank you so much. The picture of 'Gold Top' is a delight and I look forward to hanging it as soon as I get it framed. I hope the opportunity arises for me to purchase something from you again in the future - I shall keep an eye on your website. (Howard, Buxton) October 2024
I can't thank you enough for your trust and patience. It turned up in perfect condition, thank you so much for your attention to detail. (Ginette, Nr. Adelaide, South Australia) October 2024
Hi Diane, Absolutely over the moon. Mini Madonna arrived this morning and my wife has been in tears since opening it. It looks amazing and the lyrics on the rear just make it even more special and individual to her. Thanks once again and we will call in next time we’re in Pocklington to say Hi. Thanks again. (Derek, Scotland) June 2024
Just wanted to let you know that we had the big unveiling of my portrait last Saturday for my birthday and I absolutely LOVE it!!! Love the cuttings, love the composition. Perfect. It’s just stunning and now has pride of place in our living room. It has garnered a lot of interest (I posted a pic of it on Facebook) so you may receive further enquiries. Please let CHESS know that she is a genius!!! Take care and thank you for everything! (Liz, Southend on Sea) March 2024
I received the artwork very quickly and it’s in perfect condition. You packed it so well! I absolutely love it! Karen (San Jose, California) February 2024
My mum, sister and I want to express our sincere thanks for all of your efforts in getting the Mackenzie Thorpe to us so quickly; and with the special message from Mackenzie himself. We are honestly blown away by your support and are so grateful. Dad loved it and has it up on the wall already! (Lauren (Southend) February 2024
Hi Both, Just wanted to say a huge thank you for the delivery of the EDGE HEDGEHOG. This truly is a beautiful piece of Art and I know my good lady will be absolutely thrilled. I am over the moon with the purchase but more importantly the great service you have provided. Craig (Wakefield) November
The print is awesome, no damage, very happy with the purchase. I appreciate all the help! Scott B. (Indiana, USA) March 2022
Hi Diane, I would just like to say how lovely it was to receive my order in person. What a unique and very personal touch, there is still a lot to be said for that type and quality of service. It was so nice to chat and brought the whole buying experience from the Acorn Gallery to such a pleasant conclusion…..I dare not say an end, as hopefully, we can find some more pieces in the future. John H. (Essex) January 2022
Diane/John, Good to see you on Monday and thank you for your delivery of 'Timeless Beauty'. I hope you had a good trip back to York? I am delighted with the bronze, which perhaps exceeds my expectation and I look forward to impressing friends and family with my acquisition. Regards, Geoff G, (Bedford) October 2021
Diane Hi, Just a quick note to say my painting arrived today, it took a few days to get it through customs. Oh my gosh I love it. It is even better than I thought, amazing. Thank you, Stay safe, Regards, Claire F (Jersey) March 2021
Hi Diane / John, You have been an absolute pleasure to do business with and so very helpful. I will definitely be buying my next piece of art from you and recommending you. I am going to visit your gallery once lockdown is over to view your collections particuarly McKenzie Thorpe as a reward for surviving lockdown. Once again a big thank you. Kind regards Mark L (London, UK) February 2021
Good afternoon Diane, Item already received. Wrapped beautifully, so no damage. Absolutely delighted with it. Can’t thank you enough for such a quick and professional service. With very best wishes, Tracy G (W.Sussex) December 2020
Hi guys, Just to say the little baby elephant edge sculpture arrived safely. Everything was excellent so many thanks for my purchase! Keep up the good work and stay safe! Regards Mike H (Plymouth) November 2020
Hello John & Diane, I would like to thankyou for your continued superb service and for getting the Mackenzie Thorpe piece to me so quickly. It was opened this morning (Birthday Boy lol) and is now sat in pride of place with my other sculptures. My wife has said we are going to plan a visit to come and see the shop as we have never been before. Hopefully it won't be too long. Regards and best wishes to you both. Dave H (Middlesbrough) November 2020
It's here! And it's amazing! Thank you for your good communication and customer service. Allison K. (Launceston) September 2020
I have just had personally delivered two pieces of art from John and Diane. From an initial comment to more in-depth discussions regarding two pieces I loved, to swapping frames to suit my room decor, to dealing with my anxious progress enquires and double checking, The Acorn Gallery has provided nothing less than stellar service from start to finish. Messages are answered quickly, no question is too big or small, no enquiry too much trouble. I have felt in safe and professional, not to mention humorous, hands throughout. Cannot recommend highly enough, especially with large value purchases that you might be nervous about. The pictures have bought me such joy and that is borne of the service from The Acorn Gallery. Michelle S (Sutton Coldfield) August 2020
Hi Diane & John, My pictures arrived yesterday afternoon. I am delighted with them both. The frames are perfect they go nicely with my colour scheme. I am also glad I bought the two. Thank you once again for your help, it has been a pleasure doing business with you. Cherry H (Stroud) August 2020
Dear Diane and John, A huge thank you for hand delivering my beautiful Mackenzie. Wow it's just gorgeous. Even better in the flesh and I don't think I'd realised just how huge it is, but it actually sits perfectly where we thought. Wishing you both continued success with the Acorn Gallery. So wonderful to be doing something that you love for a living. We will get up there to see you one of these fine days soon. Take care both of you and thank you for everything. Warmest regards, Jules H (Rugby) June 2020
Hi John & Diane, the picture looks great on my bathroom wall! Your friendly personal service is second to none & your variety of stock is why I love using Acorn Gallery. Will be buying again soon! All the best, Stewart T, (Guisborough) June 2020
To John & Diane, Just to say thank you very much for the painting. We have been saving for a while so we could get an original piece of artwork . We have been looking in art gallery's all over the lake district, a place close to our hearts, but also searching for an artist whose work we would love. We came across Danny Abraham's work and his story and it just fits the bill perfectly. We searched lots of his lovely paintings but have been on your site many times in the last few months and kept coming back to this painting. I showed my wife the painting while we were away at the weekend telling her this was the one and she agreed instantly so we bought it there and then. Stunning piece, looks lovely, so happy with it. Thank you again also for the lovely thoughtful card and a great service. Warren & Marie A, (Ormskirk) December 2019
Hi John & Diane, It has been a real pleasure to shop with yourselves and we shall pop in now and again and keep an eye out for some eye catching pieces. You are a lovely couple and a credit to your business. You deserve to do well. Thank you and kind regards, Karen S, (Pocklington) November 2019
Hi Diane, all went well, the print arrived here yesterday in perfect condition.
I am really pleased with my purchase and the way you handled everything.
I am looking forward doing business with you again :)
Oliver W (Germany) November 2019
Hi Both, I'd just like to say thank you for your excellent customer service over the last few weeks. It has been a pleasure dealing with you from start to finish. Cheers! Peter A (Birmingham) November 2019
Thank you for taking so much time with me to help me decide!! I am very pleased with the paintings and will hopefully be back for more when I work out where to put them! Jane C (Goole) October 2019
Dear Diane and John, The picture arrived safely today and is as perfect as I remember it being when I first saw it 'in the flesh'. It's up on the wall already.
Thank you so much for your great service. Debbie B (Bexhill), September 2019
Just wanted to say a big thanks for letting me know that the art work would be dropped off a little later on Monday, I'm really pleased with the art work and also your professional, personal service. It was lovely dealing with yourself and John. Lorraine L, Lincolnshire, July 2019
I honestly don't know where to start with my praise about the amazing and professional service I received. I ordered a Mackenzie Thorpe print as a surprise for my husbands 50th Birthday and john personally brought the framed print all the way from North Yorkshire to my home in Hampshire on what was the hottest day of the year! My husband got very emotional when I gave him the print of a much loved childhood memory and the icing on the cake, a personal message from Mackenzie himself. Thank you so much for arranging this and we look forward to adding to our collection in the near future. The Rose Family, Hampshire, July 2019
Just wanted to say thank you so much for the painting and the fantastic delivery service! Painting is up and I’m in love. Looks beautiful!. Claire W, Swanley, May 2019
Hi Diane and John, I chose you because you were so efficient and such nice emails :-) Thank you for making it so easy and happy for me. Catherine S, Dublin, May 2019
Hi John and Diane, Just wanted to let you know that my piece has arrived safe and sound. It’s even more beautiful than I thought and I’ve noticed so many more small details. I need to do a bit of art reorganisation now but will try to send you a picture when I get everything sorted. Thanks for yet another seamlessly easy purchase. Karen M, Paisley, April 2019
Dear Diane and John, Just a quick note to thank you for a wonderful service; for the updates from order to delivery and the quick receipt of my goods which have arrived today. All the best. Lorraine K (Chelmsford) April 2019
Hi Diane and John, I was pleased to pop into your shop on a sad day, my friend's husbands funeral, and had been looking for a picture and when I saw the bluebell wood one I fell in love with it. I can see I will be looking for additional ones in the near future. I will pop in next time I am in the area... Your shop is lovely and you are so welcoming. Miriam J (Liverpool) February 2019
Good afternoon,Diane just wanted to drop you an email to say thank you for John personally delivering our picture and for the bottle. Its was very much appreciated. Kind regards Andrew S (Chelmsford) November 2018
We recently purchased two sculptures from the Acorn Gallery, Diane. We saw the pieces on the Internet and we just fell in love. We had never bought an art piece online and we didn’t know what to expect so we wrote by email to Diane. We live in New York and didn’t know if we were going to be able to buy them or even have the pieces delivered to the US. Diane made it all happen for us. It was such an easy transaction! They were perfectly wrapped and got to us at the exact time that she promised. Diane is a pleasure to work with. She answered all our emails within hours and she gave us so much confidence in the transaction. We just love working with her. Great buying experience and amazing art pieces. Juliana M (New York, USA) November 2018
Arrived today and as expected, is a beautiful piece of original art. Thank you so much for your continued professionalism and excellent customer service. Kerry B (Cumbria) October 2018
A great couple who run this gallery. We wanted to buy a painting and the only time we had was on a Sunday which they were closed. I emailed them on the Saturday evening and got a response within the hour and mentioned they would gladly open up the gallery on Sunday for us. That’s service which you can’t fault. They were very pleasant and I would recommend this gallery. MA (Wakefield) October 2018
Diane, IT'S AMAZING! I'm in love with it! I just wanted to share with you some pictures. Thank you so much, it was so well packed and it got here so soon... thank you for all your help. I'll be in touch soon about the other piece. Juliana M (New York) September 2018
Hello Diane, I just wanted to say thanks to you and John for sorting out the issue I had with my painting (scratched frame). I realise it wasn’t much but it was just something I couldn’t take my eye off and it was detracting from the enjoyment of the piece. I always say you can tell how good a business is by its after-sales service, and yours was first class. So once again, thanks for the assistance, and thanks to John for all those miles he drove, it was very much appreciated, and hopefully I’ll be doing business with you in the future. Kind Regards, Russell F (Chester-le-Street) September 2018
Hi Diane and John, I just got home and saw my lovely picture! What a fantastic piece!! It will certainly look great in my new house... and what can I say about the delivery service? Far beyond what was expected but thoroughly appreciated! Service way above and beyond. Of course I know where I'll be coming when I need further pieces for empty walls... Paul T (Tonbridge) September 2018
Dear John and Diane , Thank you so much for delivering the Kealey Farmer today.It is now hanging on the wall ,looks great . It was very nice to meet you both and I hope to purchase some more Artwork in future from you . Safe Journey and thank you again , kindest Regards, Ian N (Leicestershire). August 2018
Just to let you know, our picture has arrived safely, and is already hanging in its designated space, and we are delighted with it. Thanks very much, Margaret I (Helston) July 2018
Just a quick thank you for a pleasurable buying experience. I love the picture and personal delivery was a nice touch. You obviously have as low opinion of couriers as I do :) I shall keep an eye on your website in the future. Neil S (Melton Mowbray) June 2018
Thank you both so much for all of your help. It has been a pleasure dealing with you and your communication has been first class and also very efficient. So looking forward to the Orangutans arriving and to be able to view them properly. Your regular posts on social media are both interesting and informative.Trevor D (Prestwick) April 2018
Thank you for a first class service! November 2014 , Bryan, (Middlesbrough)
Received, Awesome, I love Govinder's stuff. Thank you for your prompt service.
October 2014, Richard, (Vancouver, Canada)
Good morning Diane,
I just wanted to say thank you for holding the painting for me. I received it yesterday and it is stunning. I can certainly see another one of hers in my future! :-)
October 2014, Sally, (Cheshire)
Hi Diane, The box arrived on Friday and the painting is delightful! Thanks so much for an outstanding service! August 2014, Kate, (New Jersey, USA)
Hello Diane and John,
Thank you so much for delivering the picture today. I'm sorry I missed you - apparently only by a few minutes - if Canon Vessey hadn't been preaching the sermon I would probably have seen you! I am delighted with it and was absolutely thrilled with the pebble - such a wonderful surprise. I had been on your website to look at Sarah's new collection and was disappointed that that particular pebble was not available as it was my favourite - so was very excited to see it in the box. Please pass on my sincere thanks to Sarah for both works of art which will be treasured. I hope you had a lovely time with your friends and a safe journey home. Many thanks again. July 2014 Barbara, (Suffolk)
Hi, Just received the picture, beautifully painted and framed to perfection. Thank you for your professional service. I will be buying more of Danny Abrahams work. March 2014 Neil, (Cheltenham)
Hi. Just want to say a big huge thank you for the beautiful Sarah Ewing picture we bought this morning. We've put it up in our dining room and it's perfect. The only thing is .... I'd really like another one in the same colours. If you ever get one, either a small square or even a portrait, please could you let us know. We loved your shop and next time, we promise to venture deeper than the Sarah Ewing wall!! Thanks again and take care, January 2014 Fiona, (Darlington)
We have hung the picture and are both delighted with it! It matches perfectly and is just the right size! Happy Christmas! December 2013 David & Christine, (Leeds)
Hi, just to let you know the Ed Rust Sculpture arrived safely this morning and is lovely. Clever packaging too :) November 2013 Janice, (Eaglescliffe)
Hi just to let you know my Ed Rust Dog Walking Man arrived, love it and lovingly packaged just like my last purchase, many thanks! November 2013 Claire, (Bradford)
Thank you for arranging with Edward for immediate delivery of the bronze of a Labrador swimming. The package was safely delivered on Saturday morning and I'm delighted with the sculpture and grateful for your exemplary customer service. You and Edward rescued me from a potentially tricky situation!
October 2013 (Kenneth, Belfast)
Hi, Just a quick email to say I received the 'Midnight Sculpture by Joanne Panayi' last Wednesday. It is just fabulous. Thank you sooo much for giving me the opportunity to purchase it. March 2013 Debra, (Worthing)
Hi, I just wanted to thank you for a great shopping experience this morning. A smashing gallery, we really enjoyed the morning and it was lovely thought the bottle of bubbly which I have to confess is going down well as we sit and review our special print which is already up (sorry could not wait until July!) Plans for location of the others is well under way!! Cheers xx March 2013 Alison, (Barnsley)
Hi Diane, Thank you so much, she is so proud and yes it has pride of place on her bedroom wall. Her mirror and her own "art" was removed and the wall given a fresh coat of paint to ensure it looked perfect. I can't thank you enough for helping making the purchase of her own piece of art a wonderful experience, no doubt we'll be back soon to add to Harriettes and our own collections. Kindest regards
March 2013 Joanne & Mark, (Kirkella)
Hi Diane, Received in perfect condition! lovely..Thankyou. February 2013 Mick, (Leicester)
"To Acorn Gallery; Thank you for the prompt and safe delivery of our Peter Smith "Dalisaurus"! We love him!" January 2013 (Lucy & Jon, Lincoln)
"Hello Diane, The sculpture has arrived!!! Just want to thank you once again for sorting that out for me. Kind regards" November 2012 Gemma, (Kent)
"Just arrived yesterday - cannot thank you enough it's fantastic! Great service, great communication, great packing and wonderful picture. Many thanks !!"
November 2012 Angela, (Edinburgh)
"Just a quick note to confirm that the Doug Hyde print arrived yesterday. So pleased, and the frame choice was ideal. Just got to hang it now. Again many thanks." August 2012 Kevin, (Leek)
"Just a short e-mail to thank you very much indeed for the excellent service I recently received on purchasing 'No Place Like Home'. Ordered Saturday, delivered in fantastic condition on Tuesday. Completely satisfied with every aspect of the service. Thanks again, especially as we are looking to purchase more, hopefully soon." August 2012 Jon & Lucy, (Skegness)
"Just a quick note to say many thanks for the excellent turnaround on this order. It was received on Friday in excellent condition and looks fantastic. Thanks again for your help" August 2012 S. Mackie, (Switzerland)
"The picture arrived safely and my mother loves it! Thankyou!"
July 2012 F. Reed, (Renfrewshire)
"I would like to say thank you as I have received my Craig Davison print today. It came safely packaged and in perfect condition. I have been searching for this print for a while and had almost given up hope of finding a copy until I saw it on your website. It'll make a wonderful birthday gift for my husband. I won't hesitate to use your site again or recommend you to friends for your quality customer service" June 2012 Mrs (Horwell)
"The Peter Smith prints arrived safely yesterday – just wanted to say thank you. We are so pleased with them, they are beautiful" April 2012 Denise E
"Hi, My painting arrived yesterday in perfect condition. it was well packaged, looks fantastic.Thanks for the great service" March 2012 Darren, (Guernsey)
"Many thanks for sending the print it was well packaged, thanks"
February 2012 Tom, (Salford)
"Just to let you know that the Alexander Millar print arrived safe and sound and I am highly delighted with it. I would also like to commend you on the way it was packaged and delivered." January 2012. Jenny G.
"I have just received the painting. It is just wonderful. I am very glad with the purchase. I also would like to thank you for packaging the painting with such care and delivering it so quickly" November 2011 A. Saveliev
"Thankyou for prompt dispatch and delivery of my recent order. It arrived in perfect condition and on time! Great service from you all at The Acorn Gallery!"
November 2011 T. Mullins
"Your follow up and assistance are greatly appreciated" October 2011 MC, (Guernsey)
"Thanks for the heads up" October 2011 R. Cranswick
"A safe pair of hands..." September 2011 MC, (Guernsey)
"Thanks for getting back to me so quickly" September 2011 J. Rice
Thank you so much for the painting it looks lovely at the top of the stairs on the landing. It's a good addition to our collection. I would very much like to meet Hamish so if there is ever an opportunity please keep us in mind. Many thanks and if you see anything special let me know! August 2011 MC, (Guernsey)
"It looks great and will be the centrepiece when my bedroom renovations are complete!" July 2011 PGM, (Watford)
"A good result!" June 2011 DH, (Hull)
"Thanks again for all of your help. I look forward to seeing them all on my walls!"
March 2011 WS, (Spain)
Re: Quirky Houses
"Please let Mr Jackson know that I am delighted with his painting of Herdwick Croft! I have already shown it to a few friends and they have all loved it! I can't stop looking at it and it makes me smile which is my main criteria for choosing any piece of art! We will not be able to stay in this house forever as there is nothing in the village, so as we get older, we will have to move back to a town with more facilities, so the painting will be a lifelong and unique reminder of our happy time living in the barn. " "PS Please feel free to show this email to anyone who is tempted to have a painting done of their house!"
Polly Whitehead, November 2010
